1. Returns
We do not provide returns for digital marketing services, as the nature of our services involves the provision of non-tangible digital goods. Once services are rendered, they are considered delivered and cannot be returned.
2. Cancellations
Clients have the right to cancel ongoing digital marketing services, subject to the terms outlined in our service agreement. To initiate a cancellation, clients must provide written notice to DIGITALBX10@GMAIL.COM
Cancellations may be subject to the following conditions:
a. Cancellation Period: Clients may cancel services within 24 hrs of signing the service agreement without incurring any cancellation fees.
b. Cancellation Fees: After the initial cancellation period, a cancellation fee may apply. The fee will be outlined in the service agreement and is intended to cover costs associated with work already performed.
3. Refunds
Refunds are not provided for services that have been rendered. In the case of cancellation during the initial period and before services are initiated, any prepaid fees may be refunded according to the terms outlined in the service agreement.
4. Modifications to Services
Digital bx reserves the right to modify, suspend, or discontinue any aspect of the digital marketing services provided. In such cases, clients will be notified in advance, and any prepaid fees for affected services may be prorated or refunded.
5. Client Responsibilities
Clients are responsible for providing accurate and timely information required for the provision of digital marketing services. Failure to do so may impact the effectiveness and timeliness of the services provided.
6. Contact Information
For questions or concerns regarding returns, cancellations, or any other matters related to our services, please contact us at digital.bx10@gmailcom
7. Changes to This Policy
Digital Bx reserves the right to update or modify this return and cancellation policy at any time. Changes will be effective upon posting the updated policy on our website.
By engaging in our digital marketing services, clients agree to the terms outlined in this policy.